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Working Student - Digital Sales and Customer Support

Intern / Student, Part-time · Düsseldorf
Your Mission
If you want to become part of our product team focused on developing new digital products, help us capture and understand key market trends and ‘change drivers’ in and around the restaurant tech startup ecosystem, we have a great new opportunity for you!

Your Tasks and Responsibilities:
 
  • Digitizing operators’ ordering data
  • Customer support in collaboration with the call center
  • Customer acquisition and onboarding
  • Maintain the required documentation for internal stakeholders
  • Support in the growth activities of the product
  • Careful maintenance and processing of existing customer data in CRM
  • Analysis of the data that are generated organically
  • Presenting research and ideas through reports and presentations
  • Support the Data Products Team with various additional tasks
  • Proactively involve yourself in ongoing projects
  • Work in a self-organized manner with mentorship and clear guidance

What We Would Like You To Bring:
  • Curious to dive deep into new areas related to your studies
  • Willing to work in an intercultural team
  • Interested in the digitization and the development of the hospitality industry
  • Cherish a creative approach to problem-solving and self-initiative
  • Bachelor-/Master-Studies in Social Sciences, Business Administration, Economics, Marketing or related studies
  • (Advanced study period; min. 3rd semester)
  • Strong analytical thinking
  • Excellent MS Office skills (PowerPoint, Excel)
  • Excellent German and English communication skills (company language is English)
Why HD?
  • International environment
  • Office at the Metro Campus in Düsseldorf or Berlin with all its benefits
  • Flexible working time with a possibility to work from home
  • Salary: 10-15 EUR/hour
How to Get in Touch:
Please note that we can only hire applicants who are still enrolled during the whole time of their employment with Hospitality Digital. If you are interested in the position, please send your CV to careers@hd.digital. 
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About us
HOSPITALITY.digital (HD) is a company belonging to the METRO GROUP. We have been founded in 2015 and since then we are actively contributing to the digitalization of the hospitality industry. Our international team is implementing different digital solutions for hotel, restaurants and catering services. We are using a wide range of own products, as well as the ones identified through the Metro Accelerator and other partners. Our solutions are reaching customers from different countries through our own sales channels as well as the channels of Metro /Makro Cash & Carry countries.  
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Your application!
We appreciate your interest in Hospitality Digital GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at careers@hd.digital.

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